W3U Customer Support

Web domain email account information

CONTENTS:
How do I administer my web domain email (e.g. set up additional email accounts, etc..)?
How do I check my email?
What is a POP email account?
What is an Autoresponder?
What is email forwarding?
What is an email alias?
What is a list server?

What is a POP email account?
POP is short for Post Office Protocol.  When you register for a W3U web hosting account with domain name = yourdomainname (e.g. w3u.com), you are automatically set up with a POP account, with email address = yourusername@yourdomainname (e.g. w3u@w3u.com)

Tip:  Once you set up your web hosting account, market yourself with your domain name email address e.g. you@yourname.com  It's much more effective than using your Internet access email address e.g. yournamexyz0@somebodyelse.com  Besides, when you change Internet Access providers, your email address will also change (unlike when you change Internet Presence providers).

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What is an autoresponder?
An autoresponder is a utility that automatically sends an email message to the person who sends you an email message when their message is deposited into your email box.  The autoresponder can be configured to send autoresponses that are specific to the email alias recipient.  All of W3U web hosting accounts come with email autoresponders (for more info see How do I administer my web domain email?).

What is a list server?
A list server is a program that sends a unique email message to each member on an email address list.  Unlike most common email readers (e.g. Eudora, Outlook Express, Netscape) that will send email messages to multiple recipients, the list server does not include the other email addresses in the body of the message that's sent.  Hence, each message appears unique.  The list server provides a cleaner look when sending the same email message to groups of family members, friends, business associates, or clients.  Please be advised, however, that spamming and sending unsolicited email are violations of W3U's Acceptable Use Policy, so please use your list server with discretion.

What is an email alias?
As mentioned above, your account comes with a primary email address, which is yourusername@yourdomainname.  If you want to receive email at sales@yourdomainname, then sales would be an example of an alias.  All of our accounts come with unlimited email aliasing.  Therefore, you can receive email at anybody@yourdomainname  (for more info see How do I administer my web domain email?)

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What is email forwarding?
As it sounds, email forwarding takes place when you have email that is sent to one email address, forwarded to another email address.  For instance, you can have email that is sent to your web hosting email address, yourusername@yourdomainname, forwarded to your Internet Access email address youxyz89@somebodyelse.com.  The email forwarding service comes with all W3U web hosting accounts (for more info see How do I administer my web domain email?).

How do I check my email?
In the following example, I'm assuming that you want to check email that has been sent to yourusername@yourdomainname.  Checking email is a fairly standard procedure, which  in effect, is independent of the software that you use to send, retrieve, and read email  (e.g. Netscape, Outlook Express, Eudora, etc..).  Just look for something like 'account set up' in the menus of your email software (usually under 'File', or 'Edit', or 'Options', or 'Tools').  The only information you should need to set up the account is your 'username', 'password', outgoing SMTP, and incoming SMTP.

Your 'username' is in email message that you received from W3U, along with other account set up details.   You specified your password when you ordered our web hosting service.  Your outgoing SMTP is yourdomainname (e.g. yourname.com).  Alternatively, you can specify any other SMTP for your outgoing email (e.g. your access provider's outgoing SMTP, somebodyelse.com).  Your incoming SMTP, on the other hand, must be yourdomainname (e.g. yourname.com).  If you still need help, give us a call at 619 444 9186.

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How do I administer my web domain email?
This depends on the type of web hosting account you subscribe to.  

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