W3U Customer Support

Administering web domain email for 
Classic and Premium web hosting accounts

CONTENTS:
Accessing your administrative interface
Configuring 'email aliases', 'email forwarding', and 'autoresponder'
Adding new POP email accounts
Using email mailing lists or list servers
Return to the main email page

Administering email for Classic and Premium accounts is all conducted with your administrative interface.  

Type, http://www.yourdomainname/siteadmin/, into your web browser 'location' text box, and then hit 'Enter' (on the keyboard).  You will be prompted for your username and password (if you don't know your username or password, call us at 619 444 9186).  If your login is successful, you will be presented with a screen that shows a list of 'Users' in the main browser window, as shown here:

To customize a users email account with 'autoresponder', 'email forwarding', or 'email aliases', click on the blue icon to the right of  'FirstName.LastName'.  Up pops the following screen:

To forward your email to some other email address, type the 'other' email address into the 'Forward Email To', text box area.  Email sent to username@yourdomainname, or any of your email aliases will be forwarded to the email address that you entered in the text box.

To define more email aliases, type those names into the 'Email Aliases' text box area.  Each email alias should be on a separate line (i.e. type in new alias, hit the 'Enter' key, and then type in another new alias).  You can type in an unlimited number of aliases.

To turn on your email autoresponder, place a 'check mark' in the box.  When you receive email, the autoresponder will automatically reply with an email message that contains the text that appears in the autoresponder text area.  You can change the default message to suit your need.  If you need the autoresponse to vary with the email recipient, then set up new POP email accounts that are specific for those email recipients (i.e. each pop account, has its own autoresponder).

You can add new POP email accounts by adding new users.  Click on the 'Add User' button.

In the screen that appears, just enter the requested information and click on 'Confirm New User'.  You'll be returned to the default users page, where you'll see that the new user/email account has been added to the user list (as illustrated below).   From there you can configure 'email aliases', 'email forwarding', 'autoresponder', and 'list servers' for your new account.

To configure a 'list server' or 'mailing list' click on the 'List Management' button, which is located in the upper left of your admin interface window.   After the next screen appears, click on the Add Mailing List button.  Now, give the mailing list a name.  The 'mailing list name' acts as an alias in the email address.  Next, enter the email addresses that you want to include on your mailing list (the External Recipients).  Finally, click on the 'Confirm New Mailing List' button.  Now, to send a unique email message to everyone on your list, compose an email message with your favorite email software, and send it to mailinglistname@yourname.com, where 'mailinglistname' is the 'mailing list name' that you assigned to your email list.

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